How to Ship with MYSENDEX | Cross-Border Shipping Guide

MYSENDEX HELP CENTRE

How to Ship with MYSENDEX

From checking your warehouse address and adding parcels to submitting shipment details, follow the steps below to complete the basic shipping process.

STEP 01

View the Latest Warehouse Address

After signing in to your MYSENDEX account, open “Warehouse Address” to check the warehouse details currently available to you. Always use the latest information shown in the system before sending your goods.

MYSENDEX warehouse address guide
Personal and account information in the screenshot has been hidden. Follow the current information displayed in your own account.
STEP 02

Add Your Parcel

Open “Add Parcel” and enter the required product and courier information, including product name, seller, courier company, tracking number, quantity, declared value and relevant remarks. Select the correct warehouse before submitting.

MYSENDEX add parcel guide
Please provide accurate cargo information. Accepted goods and shipping channels remain subject to the applicable route and warehouse requirements.
STEP 03

Submit Shipment Details

Once the goods appear under Product Order, select the order you want to ship and proceed to submit the delivery order.

A

Select the Product Order

Tick the product order you want to include and continue to submit the delivery order.

MYSENDEX product order selection guide
B

Complete Recipient & Shipping Details

Enter the recipient name, telephone number and shipping address carefully before submission.

MYSENDEX shipping details guide
Before submitting, review the selected order, recipient name, telephone number and shipping address carefully.

Continue with Your Shipment

After submission and processing, you can check the shipment status through MYSENDEX tracking.

Shipping Fee Calculator