Privacy Policy

What do we collect

Upon registration to our website and while using our service, user’s personal details such as name, email, contact number, address and etc. will be collected. Apart from these, we may collect other information through communication with user via email, phone calls, live chat session, face-to-face communication or paper communication.

 

What do we do with the information we collect

Information collected will be used in the following reason:

 

  • Identify user identity in our website
  • Improve our website’s user experience and customer service’s quality
  • Update user our latest promotion and announcement

 

Important note: We will never provide your information to third parties or sell your information. 

 

How we secure and protect data

Data is the most valuable asset to our company. Hence, we are committed to secure data by implementing security measures as below:

 

  • SSL (Secure Sockets Layer) - data transfer between user and our server is encrypted 
  • Comodo Secure Server - prevent unauthorised access to server

 

How to we use cookies

Our website uses cookies technology to ease and enhance user’s experience. By registered as our user and using our services, user are aware of and agree to our Term of Service. We use authentication cookies to identify whether user is logged in or not. We use security measurement on the cookies we used via encryption and prevent non-authorised user to gain access to user data. 

 

Links to other website

Our website may contain links to provide user easy access to other website of interest. We ensure the links we provide is an authenticated website. However, we do not have any control over other website. Hence, our privacy and protection of user data is not applied when user providing data to other website. 

 

Changes to Privacy Policy

We (MYSENDEX.com) reserved the right to modify Privacy Policy at any time.

 

Complaint about breaches of policy

Please contact us if you have any enquiries about this Privacy Policy.


User data deletion

If you would like to delete user data, please contact us.